About Us

Born in Victoria Falls. Rooted in Family.

Heavenly Travel Concierge is a travel concierge based in Victoria Falls, Zimbabwe, offering accommodation bookings, airport and intercity transfers, corporate travel management, activity and excursion bookings, and personalized travel planning across Zimbabwe and Southern Africa.

Safari vehicle at a Zimbabwean watering hole at sunset

Guided by the principles of sustainable tourism, we deliver reliable, convenient, and responsible travel experiences that celebrate our region's natural beauty, rich cultural heritage, and warm hospitality while supporting local communities and trusted tourism partners.

As a family rooted in this remarkable town, we have witnessed firsthand how meaningful travel connects people, cultures, and communities. What began by helping travelers with airport transfers and accommodation has grown into a trusted travel concierge, thoughtfully coordinating every aspect of the journey so our clients can travel with confidence and peace of mind.

"Every journey is thoughtfully planned, personally delivered, and remembered for a lifetime."

Our brand promise

Every decision we make is weighed against its impact on people and place.

Our values

Hospitality

We welcome every guest with warmth, professionalism and genuine care.

Integrity

We operate with honesty, accountability and fairness in every interaction.

Excellence

We pursue excellence in every detail, from planning itineraries to delivering service.

Stewardship

We protect Zimbabwe's natural environment and cultural heritage through responsible tourism.

Community

Tourism should create opportunities for local people and thriving communities.

Service

We place clients at the centre of everything we do, anticipating needs and exceeding expectations.

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